Customer Service

Order Online
Secure online ordering is available 24 hours a day, 7 days a week.

Order by Phone
+001 813 963 0241
Orders can be placed weekdays between 9 am and 5 pm eastern

Order by Fax
+001 813 963 0441
Orders can be placed 24/7. Please include a contact phone number and email so that we may confirm your order.

Payment Methods
We accept Visa, Mastercard, American Express and PayPal.

No matter how you choose to order, we'll email a FedEx tracking No. to you when your package ships.

We will never sell your information to anyone.

30-day Money Back Guarantee
Your purchase of ImagePrint is covered by an unconditional 30-day money back guarantee. If you're not satisfied, we'll refund the purchase price less shipping and handling. Before shipping your return, we ask that you obtain an RMA Number by calling customer service or emailing returns@colorbytesoftware.com.

We'll gladly ship anywhere in the world.
If ordering from outside the U.S. there are a few things you should know.

• Your purchase may be subject to import duties and taxes which are levied once the package reaches your country. These additional charges are your responsibility and will be collected by Federal Express at the time of delivery.
• Customs policies vary widely from country to country. When ordering from Colorbyte Software, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
• If you have questions about the process, please contact your local customs office.