 |
| Forums |
| We encourage Imageprint users to join our Yahoo Users' Group. It's a valuable
resource for discussion, information and troubleshooting, available 24
hours a day. While everyone is welcome to read messages, membership is
required to post a question or comment. Membership is open to all ImagePrint
owners. To join the forum go to Yahoo Users' Group for ImagePrint. Please include your dongle number in the registration email. |
  Back to Top |
|
| Downloads |
FTP Site
Support may request that you use this link to download a special file that
has been posted for you. This site also serves as a repository for prior
documentation. Customers who are not using the most current version of
ImagePrint can access user's manuals and quick starts for prior versions
of the software. |
|
Version 6.1 Legacy
A password is required to access this file. To request a password click here. Be sure to include your name and dongle number in your request. If you
qualify, you'll receive an email containing access instructions.
|
|
Version 7.0.3 Update
Customers currently using Version 7 can download the latest update here.
|
|
Profile Manager for Windows
Profile Manager is a free utility that takes the hassle out of downloading
profiles. It will automatically connect to the profile library. Profiles you select will automatically be copied to the proper location
on your hard drive.
|
|
Profile Manager for Mac
Same as above for our Mac Version.
|
|
Profile Library via FTP
If you choose not to download the Profile Manager, you can still access
profiles and copy them to your hard drive. If you choose this method, make
sure that you place the profiles in the ImagePrint 'color' subdirectory.
For Windows use the default: \program files\ImagePrint\color. For Mac use
the default: Applications : ImagePrint : Color
|
|
Phatte Black LLK Purge File
Phatte Black LLK Purge Profile
Customers using the Phatte Black Option should print and read a copy of
the Phatte Black Quick Start Guide. To complete the procedure you will
also need to download both of the LLK files shown above.
|
| Back to Top |
|
| Contact Us |
support@colorbytesoftware.com
When submiting a technical support question, please include the dongle number in your email so that we can access the proper customer record.
VERSION 7 QUALIFICATION REQUIREMENTS
- You purchased a FULL version of ImagePrint after January 4, 2007
- You purchased a LITE version of ImagePrint after March 4, 2007
- You were covered by a maintenance agreement in effect through April 4,
2007
If you meet one of the conditions above, you can request your update by
emailing your dongle number to upgrades@colorbytesoftware.com. If you aren't sure you qualify for the free update, please contact sales@colorbytesoftware.com, or call 813-963-0241 for more information.
|
| Back to Top |
